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Terms & Conditions

These are the terms and conditions for our Floosie NZ Design Store online store.  If you place an order with our store you must agree to the conditions we now state.

We are unable to offer a refund or exchange if you change your mind over a purchase.  In the unlikely case we make a mistake and send you the wrong item we will replace this.  If an item is faulty we will assess the damage and either replace or refund at our discretion.   If you need to discuss an incorrect or faulty item, please email our online team at info@floosie.co.nz within 3 working days of receiving your order. We may ask you to send us a photo of the fault if visible.

If goods need to be returned because they are faulty and we have agreed we will cover the cost of freight. 

Please note that prices of items online may vary from in store.

Sale items are not refundable.